Workshop Themen:
- Staff management workshops
- Management workshops
- Sales workshops
- Communication workshops
- Customer orientation workshops
- Time management workshops
Staff management workshops
Coaching - your way to independently thinking employees
Workshop no.: MF-EN-WSP-012
Suitable for: executives
Description:
A leader has many different tasks, including the support of employees. Coaching is the individual support of an employee in order to encourage above-average performance.
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The first working day - A new work is like a new life
Workshop no.: MF-EN-WSP-007
Suitable for: executives
Description:
A new employee has special expectations in the first working day. To ensure that these expectations are fulfilled and the new employee is tied to the new company at an early stage, the first working day should be prepared well. In this workshop, you will prepare a checklist for the first working day as well as a 60-days working plan.
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The way to form a ‘winning team‘- basics for successful teamwork
Workshop no.: MF-EN-WSP-009
Suitable for: executives
Description:
Each employee has different strengths and weaknesses. Also, there are different characters that sometimes cannot work together. Learn everything about the basics of successful teamwork to spur your team on top performance.
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Efficient self-organization for executives
Workshop no.: MF-EN-WSP-002
Suitable for: executives
Description:
For a leader, there are several ways to get the e-mail flood under control. One method is the so-called DAVE principle. In this workshop, you will learn how the DAVE principle works and how you to valuable time with it.
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Leadership style – What kind of leadership style do I have and how do I use my abilities?
Workshop no.: MF-EN-WSP-001
Suitable for: executives
Description:
There is not the only true style of leadership! There is only your leadership style that needs to be recognized. A leader must understand the impact of his or her style of leadership, what opportunities and possible weaknesses and which elements can be meaningfully omitted or added without losing their own authenticity.
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Staff meetings – The basic meeting
Workshop no.: MF-EN-WSP-003
Suitable for: executives
Description:
Are your employees unmotivated? Learn the reasons for the dissatisfaction of the employees and find measures to remove all kinds of motivation blockades, so that your employees will be able achieve top performance.
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Staff meetings - The criticism meeting
Workshop no.: MF-EN-WSP-004
Suitable for: executives
Description:
The fact that a criticism conversation does not become an unpleasant matter between the manager and the employee requires some high skills of sensitivity. In this workshop, you will learn ways to make a critical meeting respectful and positive.
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Motivated and high performing employees - employee motivation
Workshop no.: MF-EN-WSP-011
Suitable for: executives
Description:
What is the difference between employee satisfaction and employee motivation? What are the different possibilities to motivate employees? Learn various techniques to motivate employees and to handle performance fluctuations.
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Recruitment methods - Get exactly the employees you want
Workshop no.: MF-EN-WSP-006
Suitable for: executives
Description:
Recruitment is one of the five main tasks of management. In this workshop managers will learn how to find and hire exactly those employees they want to have in their team. All steps of the workflow from the acquisition of a new employee to the first working day will be briefly and concisely summarized.
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Are your employees already in love? 10 Measures for employee retention
Workshop no.: MF-EN-WSP-008
Suitable for: executives
Description:
As a result of the shortage of skilled employees in many industries, it is increasingly important to retain key employees in the company for the long term. In this workshop, you will learn 10 possible measures of employee retention. Find ways to win employees for life!
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Clouds in paradise? How to solve team conflicts successfully
Workshop no.: MF-EN-WSP-010
Suitable for: executives
Description:
What to do when conflicts occur in a team? Even in a harmonious team, there may be various problems. It is the task of the manager as a conflict moderator to solve such problems at an early stage. Learn the different steps to solve team conflicts.
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Delegate tasks purposefully and effectively
Workshop no.: MF-EN-WSP-005
Suitable for: executives
Description:
Many executives follow the principle „before I tell an employee, I do it by myself“. But through effective delegation you can save a lot of time, which you can invest in more significant and profitable projects. In this workshop, you will learn how to delegate tasks precise and efficiently.
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Management workshops
Make the right decisions for your company
Workshop no.: MM-EN-WSP-001
Suitable for: executives
Description:
Many different decisions are made every day. But the decisions of an entrepreneur are particularly important. These decisions have a strong impact on the success of a company and often have to be taken in a short time. With four different methods, you can make decisions in the future easier and better.
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Developing und using potentials specifically
Workshop no.: MM-EN-WSP-003
Suitable for: executives
Description:
Each employee has different skills and abilities. In order to apply the strengths of each individual employee, this workshop shows how the potential of the employees can be recognized and used efficiently in order to build up a productive and successful team.
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Implementing growth strategies into practice
Workshop no.: MM-EN-WSP-002
Suitable for: executives
Description:
The business portfolio of a company usually comprises many different products. Frequently, synergies between the products can be produced. In order to achieve this, strategic business units are formed using a portfolio analysis.
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Sales workshops
Customer-oriented selling through professional customer qualification
Workshop no.: VK-EN-WSP-004
Suitable for: executives and employees
Description:
Only those who find the true needs and wishes of their potential customers can quickly and uncomplicatedly produce sales results. This workshop is about asking the right questions at the right time and helping customers get the right products and services.
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The conclusion – We need a decision
Workshop no.: VK-EN-WSP-005
Suitable for: executives and employees
Description:
In order to be successful in sales, the customer must consciously decide for a certain product or service. It is only when the customer has made his decision that the sales process can be completed successfully. Various methods and techniques help to assist the customer in decision-making and to make this process stress-free.
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Understanding customers – Selling successfully
Workshop no.: VK-EN-WSP-006
Suitable for: executives and employees
Description:
Why does a customer buy? Why does a customer buy from another company and not from you? Learn to understand the motivation of the customer and thereby optimize the sales process and achieve more sales results.
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Recognizing customer types, reacting appropriately and winning customers for life
Workshop no.: VK-EN-WSP-009
Suitable for: executives and employees
Description:
In everyday life, we encounter many different customers, who face a company and a product with different attitudes. In this workshop, you will learn the four typical attitudes of customers and how to best deal with it to win customers for life.
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More success at trade fairs
Workshop no.: VK-EN-WSP-010
Suitable for: executives and employees
Description:
Fairs and exhibitions are great opportunities to make new contacts and deepen existing ones. But at a trade fair one must be able to compete directly against a lot of competitors. Learn tips and tricks, what to consider for a successful trade fair appearance.
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More confidence and success due to a structured sales process
Workshop no.: VK-EN-WSP-001
Suitable for: executives and employees
Description:
You will learn a coherent and practice-oriented method to add more security to your sales process, planning abilities and thus more success. This 6-step method can be used successfully for all products and services and can be implemented immediately.
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More sales success through professional dealing with objections
Workshop no.: VK-EN-WSP-002
Suitable for: executives and employees
Description:
Objections are buying signals! Despite this, many sellers are afraid of it and often have no methods and techniques to handle and dispose objections firm and purposefully. A clear and practicable method brings improved results and at the same time strengthens self-confidence.
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Winning new customers on the phone
Workshop no.: VK-EN-WSP-008
Suitable for: executives and employees
Description:
Cold calls on the phone are a particularly big challenge. Frequently, the listener simply hangs up. What remains is a negative taste. There are various ways to move the conversation partner to listen and to gain new customers.
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Present yourself short and crisp
Workshop no.: VK-EN-WSP-007
Suitable for: executives and employees
Description:
Often there is little time to convince someone of yourself, whether at a party, in the elevator or during an interview. Therefore, the method of the elevator pitch is appropriate. We show you how to convince others of yourself or your company in a matter of seconds. Forge ahead with new strength!
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Understanding different types of customers - Winning new customers
Workshop no.: VK-EN-WSP-003
Suitable for: executives and employees
Description:
Not every person attaches importance to the same details and characteristics of products or services. To understand how to find out what types of customers you are dealing with and what is important to them, helps to make the sales process more enjoyable and more targeted for both sides.
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Communication workshops
Conducting meetings efficiently and purposefully
Workshop no.: KM-EN-WSP-001
Suitable for: executives and employees
Description:
The time required for meetings costs an organization an average of 300,000 hours a year. But many of these meetings are inefficient and take only an unnecessary amount of time. In this workshop, you will get various hints and tips on how to manage meetings successfully and achieve success.
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Manage meetings efficiently and safely
Workshop no.: KM-EN-WSP-006
Suitable for: executives and employees
Description:
The time required for meetings costs an organization an average of 300,000 hours a year. Many of these meetings are also inefficient and take only an unnecessary amount of time. Hints and tips on how to manage meetings successfully and to achieve success.
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Practice-oriented communication and communication psychology
Workshop no.: KM-EN-WSP-002
Suitable for: executives and employees
Description:
Communication surrounds us daily, but communication is often not clear. Misunderstandings may arise which could have serious consequences for a company. Train in this workshop how to achieve targeted communication in order to avoid misunderstandings and how to build strong relationships.
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Professional questioning techniques
Workshop no.: KM-EN-WSP-003
Suitable for: executives and employees
Description:
If you don’t ask you can’t lead! What kind of questioning techniques exist and how to use them when dealing with people, whether employees, colleagues or customers, meaningfully and purposefully.
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Professional communication on the phone
Workshop no.: KM-EN-WSP-005
Suitable for: executives and employees
Description:
The voice on the phone is usually the first contact for a potential customer. This is why it is often regarded as a talking business card. So that the first impression of a company is positive, the appearance of the employees should be consistent and the handling of the phone goal-oriented and efficient.
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Talking is ‘silver’, body language is ‘gold’
Workshop no.: KM-EN-WSP-004
Suitable for: executives and employees
Description:
80 percent of our communication is non-verbal. This is why you should know how to use your facial expressions and gestures consciously and to interpret those of your conversational partner. Have more success through targeted body language!
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Customer focus workshops
Relations as a key component of success
Workshop no.: KU-EN-WSP-001
Suitable for: executives and employees
Description:
A strong customer relationship facilitates the sale of products and services and increases the customer‘s trust in the company. This leads to customer recommendations for the company. Train skills and ways to build a strong customer relationship.
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Your way to satisfied customers
Workshop no.: KU-EN-WSP-004
Suitable for: executives and employees
Description:
What makes customer satisfaction so special? What types of customers can be differentiated? And how deal best with difficult customers? Learn different customer strategies in order to succeed in winning satisfied customers.
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Attracting customers for life
Workshop no.: KU-EN-WSP-005
Suitable for: executives and employees
Description:
Who are your customers? How do you reach your customers? And above all, how do you win your customers? In this workshop, you will get the answer to these questions and learn how to win customers for life.
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Understanding customers and winning them over
Workshop no.: KU-EN-WSP-002
Suitable for: executives and employees
Description:
What is the behavior of a customer during the purchase process? How and why buy customers? Learn different basics of customer psychology and how they affect the buying process. Then you will understand better the behavior of the customer and thereby sell more successfully and win satisfied customers.
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Are your customers already in love?
Workshop no.: KU-EN-WSP-003
Suitable for: executives and employees
Description:
What expectations and desires do customers have when they enter a business or a meeting? The goal of every company is to find out, fulfill or even surpass these expectations and desires. This provides you with satisfied and longtime customers. Learn about the methods and background of how a customer falls in love with a company.
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Time Management workshops
The power of habit
Workshop no.: ZM-EN-WSP-004
Suitable for: executives and employees
Description:
Negative habits have an influence not only on our private life but also on our profession. Therefore, it is important to fight them as quickly as possible. Learn all about the essence of habits and how you can manage to change them.
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Reaching goals successfully
Workshop no.: ZM-EN-WSP-003
Suitable for: executives and employees
Description:
A given goal promotes the motivation and the willingness of the employees to perform. However, this goal must be precisely defined in order to avoid misunderstandings and to achieve the desired success. This workshop is about the distinction between the three types of objectives and the 10 steps to successful goal setting.
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Reducing disruptions and working more efficiently
Workshop no.: ZM-EN-WSP-002
Suitable for: executives and employees
Description:
No matter whether the phone, emails or an employee. Frequent interruptions characterize the day-to-day work of many executives. You will learn how to effectively tackle these timesheets and work more concentrated and efficient in this workshop.
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Much worked but little finished? - Prioritizing tasks
Workshop no.: ZM-EN-WSP-001
Suitable for: executives and employees
Description:
Do you have the feeling that at the end of the working day there are still several tasks ahead of you? By prioritizing tasks, you are able to distinguish important ones from unimportant tasks, so that above all important tasks are done on time.
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